By booking your child a place on a course provided by The Brass Academy, you agree to the following Terms and Conditions:
The Brass Academy reserves the right to cancel any course. In the unlikely event of this happening, a full refund will be given in full and final settlement.
You have the right to cancel without penalty within seven days of your original booking. Should you wish to do so please contact Lisa Hele, Course Director, at lisa@brass-academy.co.uk
If you cancel your booking over 12 weeks before the start of the course, a 50% refund will be returned to you. Cancellations made between eight and 12 weeks before the start of the course will be refunded 30%; cancellations made within 8 weeks of the start of the course will not be entitled to any refund. You may wish to take out insurance against this.
For the avoidance of doubt, refunds cannot be made after a course has started. If you have any concerns during a course, please contact the Course Manager at lisa@brass-academy.co.uk or on 07919 123231 so that we can do our best to sort out any issues.
Participants on a course are expected to behave well while on the course and with respect and due care for others. A child whose behaviour is antisocial or disruptive may be asked to leave and no refund will be owing or given.